LILY

Standard Shipping

Free Standard Shipping on all orders.

Free Easy Returns

- All returns must be in a new, unworn, unused, undamaged condition, and in their original packaging (packing slip, shoe box, dust bag, heel tips etc.) within 30 days after delivery.

- When trying on shoes, please be mindful not to scratch the soles or mark the shoe box. Please try on your shoes on a carpet or similar platform, as our soles are delicate and can be scratched. Please place the shoe box inside another box in order to prevent damage during shipping.

- We reserve the right to not accept returns if not in proper condition. Items that are not accepted for return will be sent back to you.

- All items 40% off and more are final sale and not eligible for exchanges or refunds.

- We offer free returns to anywhere in the contiguous United States.

- Orders shipped internationally are not eligible for free returns.

- Shipping charges are non-refundable.

- A 10$ restocking fee per order will be deducted from your total refund.

- If the delivery cannot be completed and is returned to the sender, a 10$ restocking fee will be deducted from the total refund.